Privacy Policy

In the course of providing our services, we process personal data. We may have received this data from you, for example through our website, email, phone or app. In addition, we may obtain your personal data in the context of our services through third parties. With this privacy statement we inform you how we handle these personal data.

Processing of personal data and purposes
If we process Personal Data, this is done in accordance with the requirements of the General Data Protection Regulation (AVG) and related laws and regulations.
What personal data we process depends on the exact service and circumstances. Commonly it involves the following data:
- NAW data;
- Contact information (e-mail addresses, phone numbers)
- Data about your activities on our website, IP address, internet browser and device type.

Purposes of and bases for processing
In some cases we process personal data in order to comply with a legal obligation, but mostly we do so in order to perform our services. Some data are recorded for practical or efficiency reasons, which we (may) assume are also in your interest, such as:
- Communication and information;
- To provide our services in the most efficient manner possible;
- The improvement of our services;

Specifically, the above also means that we may use your personal information for marketing purposes or to send you promotional materials or notices about our services, if we believe they may be of interest to you. We may also contact you to request feedback on services provided by us or for market or other research purposes.

In appropriate cases, we may wish to process personal data for reasons other than those listed above and will seek your explicit consent to do so. If we ever want to process personal data that we are allowed to process on the basis of your consent for different or more purposes, we will ask you for your consent again first.

Finally, we may also use your personal data to protect our own and our users' rights or property and, if necessary, to comply with legal process.

Provision to third parties
As part of our services, we may use the services of third parties, for example, if these third parties have specialized knowledge or resources that we do not have in-house. These may be so-called processors or sub-processors, who will process personal data based on your exact instructions. Other third parties who, although not strictly speaking a processor of the personal data, have or may have access to it, are, for example, our system administrator, suppliers or hosting parties of online software, or consultants whose advice we seek regarding your order. If engaging third parties results in them having access to the personal data or that they themselves record and/or otherwise process, we will agree (in writing) with those third parties that they will comply with all obligations of the AVG. Naturally, we will only engage third parties whom we can and may assume to be reliable parties who handle personal data adequately and, for that matter, can and will comply with the AVG. This means, among other things, that these third parties may only process your personal data for the aforementioned purposes.

Of course, we may also need to provide your personal data to third parties in connection with a legal obligation.

Under no circumstances will we provide your personal data to third parties for commercial or charitable purposes without your explicit consent.

Retention periods
We will not process your personal data for longer than is useful for the purpose for which it was provided (see the section "Purposes of and bases for processing"). This means that your personal data will be kept for as long as it is necessary to achieve the purposes in question. Certain data must be kept longer (usually 7 years) because we must comply with legal retention obligations (for example, the tax retention obligation) or in connection with regulations from our professional association.

We have taken appropriate organizational and technical measures for the protection of personal data to the extent that these can reasonably be required of us, taking into account the interest to be protected, the state of the art and the costs of the relevant security measures.

We require our employees and any third parties who necessarily have access to the personal data to maintain confidentiality. Furthermore, we ensure that our employees have otherwise received proper and complete instruction on handling personal data and that they are adequately familiar with the responsibilities and obligations of the AVG. If you would like, we would be happy to inform you further about how we have designed the protection of personal data.

Your rights
You have the right to access, rectify or delete the personal data we hold about you (except of course if this conflicts with any legal obligations). Furthermore, you can object to the processing of all or part of your personal data by us or one of our processors. You also have the right to have us transfer the data you provide to yourself or directly to another party if you wish.

Incidents involving personal data
If there is an incident (a so-called data breach) concerning the personal data in question, we will inform you immediately, unless there is a compelling reason, if there is a concrete chance of negative consequences for your privacy and the realization thereof. We strive to do this within 48 hours after we discover this data breach or are informed about it by our (sub) processors.

Should you have a complaint about the processing of your personal data, we ask that you contact us about this. Should this not lead to a satisfactory outcome, you always have the right to file a complaint with the Authority for Personal Data; the supervisory authority in the field of privacy.

Processing within the EEA.
We will only process personal data within the European Economic Area, unless you agree other written arrangements with us. Exceptions to this are situations where we want to map contact moments through our website and/or social media pages (such as Facebook and LinkedIn). Think for example of visitor numbers and requested web pages. Your data is stored by third parties outside the EU when using Google Analytics, LinkedIn or Facebook. These parties are 'EU-US Privacy Shield'-certified, so they have to comply with European privacy regulations. Incidentally, this concerns only a limited amount of sensitive personal data, in particular your IP address.

No doubt our privacy policy will change from time to time. The most recent version of the privacy policy is logically the applicable version and can be found on our website.

In conclusion
We hope this privacy statement has given you a clear picture of our privacy policy. However, should you have any questions about how we handle personal data, we would be pleased to hear from you. First point of contact for privacy aspects at our organization is Mr. Langeveld,